the tweed vault  Oct 22


Inside Tweed

Here's to future growth- A Message from Bruce

Dear Tweed Customers,

The coming weeks and months have a great deal in store. I want to take a moment to introduce you to some new product lines and customer resources, and to update you on the latest developments at Tweed.

Today, Tweed customers will see the introduction of some new materials to help make choosing strains even easier. On your dashboard you can now find your Yield Guide – a product brochure outlining all we have to offer. Hard copies of the Yield Guide are available by request by contacting your Customer Care Representative.

As you peruse the Yield Guide and online store you will notice a colourful addition that we’re calling Terpography – a patent-pending system that displays the ratios of terpenes unique to each of our strains. More information on terpenes and Terpography is available on your dashboard, and we welcome your feedback as we introduce this unique way to understand the strains that work best for you.

In the coming days you will also see a new introduction to our store: Copper Pot Blends. Precisely measured and hand blended by our Grow Team, Copper Pot Blends offer customers a curated mixture of Tweed strains, blended together to create a reliable variety of THC and CBD potencies to suit our customers’ varying tastes and needs.

In the coming weeks, we will also be launching Collections – sample packs designed to help you find the strain or strains that are just right for you. We’re starting with a Collection of our best selling THC strains and a Collection that showcases a variety of low THC and high CBD strains.

These tools and products are exciting and I encourage you to give them a try. I also want to give you a broader update on Tweed’s business as we continue to mature.

We have now reached the stage of consistently available supply and variety, but are committed to ensuring your experience with Tweed is always getting better. Part of that commitment is to offer the best customer care in the sector.

We have been busy lately and some of you have commented that it has been harder than usual to get hold of our Care Team. I hear you, growing the Tweed Family means growing the Tweed Team, so that’s what we’ve done. Last week we welcomed Marsha, Meghan, Lisa, Tobin and Ritchie to the Care Team. We chose these members of the team because they are dedicated to providing compassionate, professional service. They are already learning all there is to know about our products and services. Please join me in welcoming them to Tweed!

As some of you may be aware, today Tweed raised approximately $20 million by issuing further stock in our company and growing our investor family. This funding will allow for major expansions planned at our state-of-the-art indoor facility at Smiths Falls and our environmentally sustainable greenhouse facility in Niagara-on-the-Lake.

At Tweed our focus continues to be providing high quality medicine, offering industry-leading variety and having the most approachable and effective customer care team available. We are thankful that you have chosen Tweed as your trusted supplier, and look forward to helping you in the coming days, months, and years.

Here’s to future growth.


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